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Effective Internet Marketing: Make Your Website Sell As Well As Your Best Sales Person
by Charlie Cook
©2006 In Mind Communications, LLC, all rights reserved.
"Currently we have a tradeshow circuit we
do, but I would love to leverage the web more because we wouldn’t
have to fly all over the country with a booth. And a website
is 24/7/365! I want people to experience on our website what
they would experience at a tradeshow. How do you make a site as
personal as meeting someone at a tradeshow?" Dave Malda
Dave’s question highlights the fundamental
opportunity of the web and its biggest problem. Like Dave, I’m
sure you know a web site presents a global, 24-hour marketing opportunity
but… how do you make it bring in as many sales as your best
salesperson does?
Let’s take a look at how well face-to-face
selling and selling online work and why.
In-Person Sales
What percentage of sales do you close when you’re face-to-face
with a prospect? 30-40% is respectable and not uncommon.
Online Sales
What percent of visitors to your web site make a purchase?
A few sites convert up to 3-5% of visitors into customers. For
most web sites, the number is much smaller, often only thousandths
of one percent.
Do these numbers represent your success in person
and lack of success online?
Join
the 2% of web site owners that make a profit online. Get the
details of exactly what to do with your internet marketing to
increase sales. Use this link >>
Here’s how to make your web site as effective
as your best sales person:
1. Target People Who Are Looking To Solve
a Problem
People come to trade shows because they are looking
for a product or service. When they walk up to your booth, you
know they’re at least mildly interested and want more information.
Online, the best ways to attract people who are
looking for your products and services is to make sure your site
can be found in the search engines, to use pay-per-click ads like
Google Adwords and to get your articles published everywhere you
can online.
2. Start a Conversation
What’s the first thing you do when a prospect
walks up to your booth at a tradeshow? Do you immediately start
spouting product features and prices, or do you introduce yourself
and try to get a conversation going by asking them a question?
Of course, you don’t immediately try to sell them. First
you find out what you can about their business and which product
would best suit their needs.
The same is true online. If you immediately try
to sell people, you’ll turn them off and they’ll go
away. Instead, write marketing copy on your web site that begins
a virtual conversation with prospects.
Start by asking them the biggest or most common
question on their minds relative to your product or service. Continue
to ask questions about their problems and aspirations. Use this
virtual conversation to spell out their concerns and, once you’ve
defined them, explain how the solutions you provide solve their
problems.
Find out how to make your site engaging to get
visitors’ attention and prompt them to contact you and buy
from you. Use this link >>
3. Build a Relationship by Being Helpful
Where does your best business come from? From
clients you’ve been helping for years; clients who know and
trust you. When you’re standing in front of a prospect, you
can hand them a free report, answer their questions directly and
demonstrate your expertise.
Converting online prospects to clients involves
doing the same things with your web site marketing. Offer a free
report to prospects to prompt them to give you their contact information.
List commonly asked questions; then answer. Include content on
the site that demonstrates your expertise and knowledge of your
customers’ business needs.
Think about how many ideas and how much information
you’d share with a prospect in a 15 minute face-to-face conversation
at a tradeshow. Your web site needs to present at least this much
information. In fact, it gives you the opportunity to present more.
4. Make it Personal
Make a personal connection with your prospects.
If you’re an entrepreneur or a business owner, use your web
site to help prospects get to know you. Help your prospects see
you as more than just an anonymous site that wants their money.
Do this by:
- Putting up snapshots of yourself in
your office or on the golf course.
(In the last couple of weeks my subscribers have
seen me on my bike and on my sailboat.)
- Using audio and or video clips with
ideas prospects can use throughout your site.
- Providing free Telecalls. Not only does this
give your prospects a chance to hear you demonstrate your expertise,
it gives you an opportunity to find out what they’re really
thinking about.
- Using ‘Live Help’ on your site.
Most businesses have hundreds, if not thousands,
of competitors and many of them market similar products and services.
Whether you’re marketing in person or online, your best competitive
advantage is the strength of your relationship with your prospects.
For getting a conversation going or closing a
sale, nothing beats being there in person, talking face to face
with a prospect. But your internet marketing can and should do as
good a job. You don’t have to live with conversion rates
in the thousandths of a percent. Put the four ideas above to work
and make your site sell.
Tired of waiting for your site to transform itself
into the lead- and profit-generating machine you’d hoped
for? Discover what works from someone who is already highly successful
online and make your site more profitable.
Use
this link to discover the “secret” website marketing
strategies I use to sell products and services every day >> |