The best sales presentation I’ve ever seen wasn’t a sales pitch, but when it was over I was sold for life.

Wouldn’t you like to be able to do the same with your marketing, sell clients for life without a single sales pitch?

I was in high school, attending a mandatory assembly about safe driving. We students were polite, but mostly inattentive until we saw the speaker toss an egg to a volunteer on the stage. By the time we heard “splat!” and saw the egg dripping from his hand, the speaker had our attention.

“That egg is you in a car crash, without a seat belt,” the speaker said. “Its simple physics: when a fragile object in motion stops suddenly, the energy has to go somewhere.”

“Now, let’s see what happens when we protect the egg,” he said, placing another in an empty dozen-size carton. The speaker flung the carton half way back into the auditorium, where a student caught it. On instruction from the speaker he opened the carton, removed the unbroken egg and held it aloft.

We were sold. The benefits of wearing a seat belt were etched permanently on our brains, as my recollection of the moment many years later attests.

Want to sell more of your prospects? Get started here >>

Everybody’s selling something…

The speaker may have been throwing, but he wasn’t pitching. As the egg story shows, there’s more than one-way to sell.

Think you don’t have to sell? Think again.

Everybody sells something - products, services or ideas. The speaker was selling an idea, and we bought it because of the power of his demonstration.

Good selling isn’t about high pressure and fast talk. It’s about providing information that enables buyers to make informed decisions. It’s about presenting  ideas in a way that grab their attention, eliminate their objections and demonstrate value. A canned sales pitch is seldom the best way to do that. In other words, you can win without pitching.

Interested? Want to know the secrets to winning without pitching? Start by using this link >>

That being the case, you need to know how to go about communicating with your prospects and clients. First, it helps to start thinking like your clients.  Here are four basic guidelines to help you market from your client’s perspective:

*No one likes to be sold, but nearly everyone loves to buy.

*People do things for their own reasons, not yours.

*People buy from you because they know you, like you and trust you.

*People make buying decisions based on emotions, not facts.

With those thoughts as a frame of reference, let’s consider what you should do to help people buy. These suggestions apply to on-line and off-line businesses equally.

*Be a problem solver. Establish your expert credentials by providing high-quality information that helps people solve their problems.

*Use stories and testimonials. People love stories. They help us understand context and let us relate better to a product or service.  Testimonials are short stories told about you by your clients. Prospective clients often find  it easier to relate to you through the positive experiences of others.

*Be patient. Selling is a lot like dating (yes, we’re all selling something). You wouldn’t think of planting a passionate kiss on someone at the beginning of a first date. It makes no more sense to try to close a product sale too soon. Provide information, build trust.

*Tell the truth and nothing but the truth. Keep in mind a quick search of the Internet probably will provide more than enough factual information to debunk any false claims.

*Use a variety of tools. We’ve already discussed the power of a good demonstration. It doesn’t have to be live - you can do a video demo on YouTube or your own Website. No matter what kind of business you have, a good Website should be a big part of your marketing mix.

Providing useful information helps customers gain confidence in you, which is essential to establishing trust. But at some point you have to close the sale. If you’ve provided good information that leads the customer logically from information consumer to eager buyer, closing the sale should be the natural end result.

If you’d like to attract more clients and generate more sales, discover how much more you could be making by winning without pitching. Take action today >>

To your success,

Charlie

What is it with putting lipstick on a pig?

Obama and McCain both seem to love this phrase. According to Meghan McCain her Dad uses it frequently and at last count McCain used it plenty publicly referring to Hilary’s health care plan and to Mitt Romney.

What’s it mean?

It refers to dressing something up and trying to sell it as something it isn’t.

Obviously you can take this idea too far and the first thing I’d recommend is that to anyone who uses this phrase drop but don’t dump the concept.

What am I saying? Should you put lipstick on a pig?

No! But regularly businesses rename products and bring them back to life. For example book publishers look at poorly selling titles and if the book looks like it could have life they come up with a better title, one that catches attention and sells.

So don’t throw the baby out with the bath water, use this idea, just not to literally.

Does this work? Does renaming and repacking existing products or services work to bring life to a poor sales?

Yes! It’s one of the easiest ways to ramp up profits. Just don’t call it putting lipstick on a pig. And of course I’m assuming none of your products or services are pigs anyways.

- Charlie
MarketingForSuccess

Recently I was reviewing ads to see if I could find more great ones to ad to video ads. As I perused them I kept finding ones that made me laugh but “objectified women” were racist or in some way offended someone. Of course that’s why they were funny and got hundreds of thousands of views.

Am I right?

Are the funniest and most watched ads politically incorrect?

What do you think?

- Charlie
Marketing Ideas That Get Attention

Why should you take a few minutes a day to write a blog and will it help you market your business?

Take a look at your marketing materials. Do they grab your prospects’ attention and make then laugh or cry? On the scale of dry and boring versus engaging and entertaining an insurance application form would be on the dry and boring side and what one of your impassioned colleagues shouts when he is throwing his coffee cup across the room is on the engaging and entertaining end of the spectrum.

The norm around marketing is that it’s supposed to be dry and “professional”. The result is that most small business marketing is boring as dirt. With blogs, the norm is still being defined. It’s acceptable to include opinions, rants, ideas, commentary and personal stories. The result, many blogs are attention grabbers, interesting and fun to read.

Blogs provide an accepted vehicle for you to make your marketing more personal, more direct and let people see your ideas and personality. Of course you might want to keep your wildest ideas and thoughts to yourself.

Why is this type of communication good for business?

Blogs give people and companies a chance to break out of an out-moded boring model of marketing and market and be more engaging, conversational and personal.

Whether you sell to small or large companies, the end buyer is just another person, someone like you. When they get to know you as a person, a person full of ideas, expertise and passion, they’ll be more likely to relate to you and to want to do business with you.

And then there is the added plus, that Blogs are easy to use and you can publish your ideas instantly without having to build or load a new page to your web site.

Want more prospects and clients to know you, trust you, understand how you can help and keep you front of mind?

Start blogging!

- Charlie

“What advice you can offer for my 31 yr old musician/artist son who is designing a very artsy website that hopefully will flourish into a great enterprise for film/video/music/store. He thinks he should give his first album away for free!! He is trying to generate a following but . . is this the way to do his small business marketing.” - Bettye

Giving content and items away for free is a great way to generate interest and demonstrate your expertise whether you’re a muscian or a consultant. The more you giveaway for free, the more people will buy. Of course you don’t want to give away your primary souce of income, the product or services that bring in the revenue. If you give everything away for free, no one will buy anything.

So how much should you, or in this case your son, give away for free to promote his new business?

I like Amazon.com’s marketing strategy. Let people listen to 30 seconds or so of a song, for free from their site, just enough to make you want to hear the whole song. In your son’s case giving away 1-2 songs for someone who is unknown and getting them circulating is a good idea, giving away his whole album is probably a mistake.

Want some more ideas on how to build trust and build your business? Read this article on to improve your small business marketing
- Charlie Cook
Small Business Marketing That Works

For most people marketing online can be a puzzle. The first step is to understand the pieces. Here’s a roadmap of the key elements.

1. Gettting People to Your Site
- Search Engine Listings
- Pay-per-click ads
- PR
- Article Distribution
- Linking Strategy

Whether it’s the description that appears in the search engines, your google ad, or the blurb you include with your articles, you’ll need a killer marketing message that gets your prospects to stop what they are doing and click through to your web site. I explain exactly how to do this in the 15 Second Marketing guide.

2. Getting People to Read Your Web Copy
Once visitors arrive at your site you want them to instantly discover why they need your products or services then you want them to contact you or buy from you. I explain the web strategies and ideas that work to do this in Creating Web Sites that Sell .

3. Getting People to Buy Again and Again
Remember the first sale should be just the begining. Once a site visitor has made a purchase quickly leverage their interest and convert them into regular buyers.
- Charlie Cook

“I have very little control over my website. What is the best way, for my site, to get on search engines.” - Nancy Brown

If your web site was built with a third party template and is hosted on their site you may have little you can control about the actual site. This puts you at a serious disadvantage in terms of getting people to your site. You can’t make most of the changes you need to help the search engines find your site.

You can promote your site in a number of other ways including using:
- Pay-per-click ads to send traffic to your site
- Articles
- Online press releases
- Links from other sites.

My best recommendation is that you create your own web site, one you can write and set up so the search engines find it.
- Charlie Cook

“Is this all free? If so, how come? What’s in it for you?” - Neva

Yes, the marketing blog, the marketing guide “7 Steps to Attract More Clients and Grow Your Business” the marketing articles on this site and my marketing newsletter “More Business” are all free.

Why?

I want to help you grow your buisness. My goal is to help as many marketers and business owners improve their marketing so they’ll be more successful.

What’s in it for me?

Everytime I share an idea with you that helps you attract more attention, improve the response to your marketing efforts and get more clients I’ve shown you how I can help you. Each time you read an idea of mine, try it and find out that it works I consider it a success. Why?

At some point you’ll get serious about your marketing and want more than just a tip here and there, you’ll want a better marketing message or better networking strategy, you’ll want to create a marketing plan that helps you build your business, or you’ll want an online lead generation strategy that works to increase your sales. Or you may want to work with me directly to show you how to grow your business .

When you do get serious about growing your business, if you enjoyed my free marketing guide and weekly marketing tips, there is a good chance you seek out the marketing resources I provide.

Does this give to get markting strategy work?

Each month I have more subscribers to my marketing ezine, more sales of my marketing manuals and more marketing coaching clients. The more ideas I share, the more my readers buy my marketing manuals. - Charlie Cook

Once or twice a year I send out a marketing ezine that doesn’t arrive the way it should. Here’s how I make this mistake and how you can avoid it.

When you use text from an MS Word document and paste it into an email, hyphens, quotes, apostrophes and characters other than numerical or alphabetical ones look fine, but watch out. When you send the email to someone, these hyphens, quotes, apostrophes all get turned into /s or ?marks or other unusual and unintended characters. Even though you wrote the best newsletter in the world, it looks silly when it arrives.

Try it. Send yourself an email with hyphens, quotes, apostrophes and see what it looks like when you get it. The email you thought was letter perfect will arrive a mess.

The same thing happens when you send an HTML newsletter, hyphens, quotes, apostrophes turn into odd characters. Even if you preview your HTML newsletter in a browser window you won’t catch this problem. The unintended transformation happens when the ezine is sent.

Avoiding this techno goof is easy. I just paste my completed ezine into a text only editor and then go through it and replace each hyphen, quote and apostrophe with the text editor’s version. Then when I paste the finished version into my ezine broadcast system or use it to create an HTML email so my readers get the what I want them to get, a professional looking marketing newsletter. - Charlie Cook