{"id":3670,"date":"2010-01-01T08:05:49","date_gmt":"2010-01-01T13:05:49","guid":{"rendered":"http:\/\/37d57f8fa2.nxcli.io\/blog\/?p=3670"},"modified":"2009-12-31T06:40:03","modified_gmt":"2009-12-31T11:40:03","slug":"friend-to-customers","status":"publish","type":"post","link":"https:\/\/www.marketingforsuccess.com\/blog\/customer-service\/friend-to-customers\/","title":{"rendered":"The Simple Way To Attract The Most Customers This Year"},"content":{"rendered":"

There is a man from my hometown by the name of Joe Slaga, owner of PJ\u2019s, a baseball card shop. When customers enter his store, he makes them feel comfortable by his easy manner. He is a good people person. He realizes that people don\u2019t want to be badgered into buying anything.<\/p>\n

By joking and exchanging stories with them about their favorite sports celebrity, he devel\u00adops a friendly relationship with all the adults and children who come into the store. He has made it a favorite stopping place for many children to bring their parents to browse and buy.<\/p>\n

There are other baseball card shops in the area, but his is the busiest. How does he do it? Simple. He makes it a point to be a friend to his \"customer<\/a>customers.<\/strong><\/p>\n

One of the biggest advantages a small business person has is his ability to be a friend to his customers, to help them in a personable way to solve their problems. By setting the example for your staff or co-employees to follow, you are creating an opportunity for them to do a better job of serving customers.<\/p>\n

Theodore Levitt, one of the national experts on customer service, says that \u201cour customers want to have a business relationship with the people they buy from.\u201d Our customers want to feel special. They want to know that they are not just another number or some vague entity.<\/p>\n

Being in a small business, you have a golden opportunity to distinguish your company from the rest of the competition by being a friend.<\/p>\n

What are some of the things you, your staff and co-workers can do in your small business to be a friend to your customers? Hold a brain\u00adstorming session and make a list of seven ideas. Circle the top three ideas and take steps for implementing them this week.<\/p>\n

What are 7 things you can do in 2010 to be a friend to your customers?<\/strong><\/p>\n

– Tom<\/em><\/p>\n\n\n\n
About Tom Borg<\/a><\/strong>
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To discover the easy and inexpensive ways anyone can attract more clients and maximize their profits<\/span>, sign up for your <\/strong>FREE <\/a><\/strong>Profit Now <\/a><\/strong>Report<\/a>. <\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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