Charlie Cook's MArketing for Success Insider's Club

Sales

Which Discounts Generate Profits…

By Charlie Cook   |   December 14, 2010

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When it came time to pay the bill for dinner I must admit, I felt a foolish.
There I was handing over a $10 discount coupon for a bill that was $190 but I had to admire the marketing savvy of the restaurant owner.
A few nights before, my wife had been conferring with our good friends Leslie and Will and Leslie offered to pick the restaurant and make the reservation.
Like us, Leslie is always interested in trying new places and she had a $10 coupon for Tendga, an Asian restaurant across town in Greenwich.
We knew we were taking our chances with a new restaurant but it turned out both the food and service were first rate. My only complaint was the techno music blaring from the bar.
Which brings me back to the math.
The restaurant owner spent money on a mailing to selected homes in Greenwich, CT offering $10 off. That’s right, just $10 off in a town where the average home sells for a million dollars.
The result was that he generated at least one sale of $200 and given that we’ll be back and I’m telling all my friends – just this one $10 coupon is likely to generate a couple thousand dollars in sales over the next couple of years.
Add in a few more new loyal customers the mailing generated and the simple $10 coupon more than paid for itself.
Now I know many people worry about giving discounts. After all it seems contradictory, if you want to increase your profits – giving away money doesn’t sound that smart.
And it’s true, cutting your prices dramatically isn’t the brightest move to make if you want to stay in business. That’s what General Motors did just before they filed for bankruptcy and got bailed out.
On the other hand, using discounts to generate leads, to get people in the door so you can create loyal customers who will buy from you over and over again is just plain good business. That’s what the owner of Tengda did and you should do it too.
Speaking of discounts. Want to save $10 on any MarketingForSuccess product?
Just enter “MFS-10” in the coupon code box before 12/20/10 to save yourself $10 on any order.
Go here to get started >>
(https://www.marketingforsuccess.com/store/)
Talk to you later,
Charlie
MarketingForSuccess
P.S. What’s the easiest way to get more people to your web site, or to your place of business?
Give them a reason – even one as simple as $10 discount coupon. Who knows – it could easily bring you in dozens or even hundreds of new customers and tens of thousands of new sales that you would have otherwise missed.
P.P.S. What’s the best discount strategy you’ve used to increase sales and profits?
Just go to the blog, and add your idea as a comment to this post and provide the link to your site, and get some free press for your business. Here’s the link to the blog post >>

When it came time to pay the bill for dinner I must admit, I felt a bit foolish.

There I was handing over a $10 discount coupon for a bill that was $190 but I had to admire the marketing savvy of the restaurant owner.

A few nights before, my wife had been conferring with our good friends Leslie and Will and Leslie offered to pick the restaurant and make the reservation. Read More »

How To Close More Sales Today

By Charlie Cook   |   December 7, 2010


“I desperately need to close more sales before the end of the year and I’ve only got a few weeks left. What can I do? – Bill from Kansas City, KS

As year-end closes in I get this question more and more often. What’s the simple answer?

Read More »

The Secret To Making More Sales

By Jeffrey Dobkin   |   November 26, 2010

So I was driving to an appointment to sell some office furniture the other day and a cop pulls me over and says, “Have you been drinking because your eyes look a little red.”
Undaunted, I immediately shot back, “Have you been eating donuts because your eyes look a little glazed.”  We can learn two things from this.  1. Never shoot back at a police officer. 2. Police officers have very little sense of humor.
Before my wife disgruntledly bailed me out 6 hours later I had a good chance to think about the office products business.  And here is what I thought.  Business is good.  But enough regressing.  Isn’t it great that Rosie and Donald are feuding?  I really don’t like either of them, and to watch them make endless headlines by smearing each other’s noses in the dirt and trash talk is usually the highlight of my day.
I could never figure out why Rosie had a talk show and evidently neither could the American Public.  She certainly couldn’t act, a fact verified by the one movie she was in. And as far as Donald – the man with an ego larger than his comb over – I’ve never enjoyed being around people who used daddy’s money to buy and bully their way into power, who absolutely know they’re God.  I’m God.
Just kidding.  I’m not God.  I’m god.  You know the other god, the small “g” god.  One of the smaller gods the Greeks worshipped in ancient times.  One of the gods you can’t really get in trouble for being. I’m already in enough trouble with the police.
Yeah, so where was I?  Oh, yea… selling office products. I was selling office products while I was playing golf.  Yes, I shoot in the mid 80’s.  If it gets any colder than that, I don’t go out.  And my drives are always in the 200 to 300 yard range.  That’s 150 out, and 100 to 150 yards to either the right or the left.
But I sell a lot of office products on the course.  Well, I don’t really sell office products at all.  I’m glad if I know which end of the fax machine to put the paper in.  And thank god – of your choosing, we don’t have thermal fax machines anymore.  I mean, is it paper towels, TP, fax paper – I get so confused.  More than once I’ve left the bathroom in pain. Luckily, it seems I don’t have to know anything about office products to get firms to buy from me.
You see, in sales – and this is true for any industry –   people buy through relationships.  And I have relationships with most of the women that buy from me.  Wait a minute – that didn’t come out right.  Especially if my wives find out.
But it’s true.  Clients know they can count on me when they have a question, problem, or need something.  They have my cell phone number and I always answer it.  Product questions?  I may not know the answer but that doesn’t mean I can’t or won’t find out for them in a hurry.  My efficient staff makes it easy for me to be the slacker I appear to be.  Our product specialists send detailed information to people that need product specs.  And pricing is a blend of my feedback along with industry norms and competitors’ bids.  And I’m there before, during and after the sale.
For whatever reason, people trust me.  They know while I can be pretty funny, I’m always honest, 100% trustworthy and eager to please.  It’s fun being funny and having relationships and having everyone around you always smiling and laughing – isn’t that the way you’d like to do business?  So would your clients.
And that’s the way you sell a lot of office products.  Just be yourself and develop relationships.  When clients like you and trust you, they’ll buy from you.
Here’s the bottom line. Don’t get caught speeding and give lip to the cop: it costs $450 and the guys in the drunk tank all look like they’ve been on one too many episodes of cops.  Yeesh… you’d think if someone had only one good tooth they’d take better care of it.

So I was driving to an appointment to sell some office furniture the other day and a cop pulls me over and says, “Have you been drinking because your eyes look a little red.”

Undaunted, I immediately shot back…

Read More »

The ABC’s Of Writing Knockout Sales Copy

By Tom Borg   |   November 23, 2010

If you want to remember the key points of really effective sales copy, and see your customer responses soar.you should learn the ABC’s of Stunning Sales Copy.

A is for AIDA, which is what your whole sales letter should provoke: Attention, Interest, Desire, and Action. Read More »

How to Close More Sales – Without the Sales Pitch

By Charlie Cook   |   October 12, 2010

Is it taking you too long to close the sale? Are you getting the brush off? If so, you’re using the wrong approach.

There is no set amount of time it takes to close a sale, but unless you’re selling something that costs tens of thousands of dollars, you’re not going to make money if you spend hours with each prospect. In most cases, 30 minutes is all you should need to close the sale. Read More »

How to Be Aware of Cultural Needs In Sales

By Tom Hopkins   |   October 9, 2010

If you do business with people from cultural groups different than your own, you would be wise to invest some time understanding their cultures as well as their needs in terms of your products and services.

You may not necessarily be doing business with people in another country, but with those from other countries who have relocated near your place of business. If you want their business, you have to understand their needs on many levels. Read More »

Sales Would Be Wonderful If Everyone Loved You

By Jeffrey Mayer   |   October 3, 2010

“I hate sales. I don’t like being rejected.”

Does that lamentation sound familiar? How many times have you heard it? How many times have you said it yourself?

I don’t want to be rejected. I want to be loved.

Yes, wouldn’t life be wonderful Read More »

Closing More Sales By Selling Better Service

By Jeffrey Mayer   |   September 29, 2010

He said that would be fine and it would go out on Monday for our next meeting was scheduled for Tuesday afternoon.

During our Tuesday meeting I asked if he had sent the package of information, which I had not yet received. He said, “Yes, it was sent yesterday morning.” We let it go and moved onto other things.

When we got together on Thursday afternoon, he asked if I had received his package which had been sent by overnight delivery three days earlier. It still hadn’t arrived. On Friday afternoon it showed up. Read More »

The Importance of Silence In Sales

By Colleen Kilpatrick   |   September 18, 2010

I spend Fridays in an upbeat little café meeting with prospects and customers and sales training team members. Last week, I asked my newest team member, Molly, to join me in a meeting with a prospect while I introduced him to the customer retention tool I use. At the end of the meeting I asked Molly for some feedback.

She said, “I’m amazed how little you talked! You asked a couple questions then sat back and just listened intently while the prospect talked.  He told you all the reasons he needs what you offer and you hardly said a thing! Read More »

Bulldogs Don’t Build Sales Relationships

By Jeffrey Mayer   |   September 17, 2010

Tom has been selling for 13 years to businesses in the building and construction industry.

His approach was to be a bull dog. To persist. To NEVER take NO for an answer.

He was going to call on them till they Buy Or They Die. Read More »