Tom Borg is president of Tom Borg Consulting. He is a small business consultant, trainer, and author.
Over the past 27 years, he has worked with his clients and helped them to change their business paradigms. Tom shows small business owners how to “think outside the box,” tap the potential of their managers and employees, and take action to make their businesses more profitable and successful.
His goal is to help small business owners and organizational leaders succeed. He does this by showing them how to see and do things in a way that creates an environment where clients, employees and businesses all win.
The consulting, coaching, speeches, and customized training programs he delivers focus on Customer Service and Employee Performance.
His client list includes hundred of companies, organizations and small businesses. Over the span of his speaking career, Tom has trained thousands of his program participants in Canada, Saudi Arabia and throughout the United States.
He is author of two books: Making Service Count – Leveraging Customer Satisfaction to Make Your Small Business More Profitable and How to Keep a Positive Attitude in a Sometimes Negative World. His business articles have been published in over 47 countries and have appeared in local publications such as Crain’s Business and the Detroit Free Press. He is currently published on Ezine Articles.com.
Tom has a Bachelor’s Degree in Administration and a Master’s Degree in Leadership from Eastern Michigan University. You can contact him at 734-812-0526 or visit his website at www.tomborgconsulting.com.