In my last post, I shared how I got my feet wet in building word of mouth and social marketing for a new book written by friend Lauren Kessler called My Teenage Werewolf, where she embeds in the life of an average American middle schooler—her daughter Lizzie. It’s “hilarious and insightful’ according to several reviewers, including me.).
Continuing my social media lessons from the trenches: Read More »
Marketing is selling to a defined audience. Sales are to anyone, but marketing is devoted to finding and selling to the group who is most likely to make a purchase.
Reaching business to business (B2B) customers
There are three ways to reach B2B customers and prospects: Magazines, Direct Mail, and Trade Shows. Of course, there’s salesmen, and then there’s the phone, but I hate making selling phone calls almost as much as salesmen “just stopping by” my office. Read More »
I spend Fridays in an upbeat little café meeting with prospects and customers and sales training team members. Last week, I asked my newest team member, Molly, to join me in a meeting with a prospect while I introduced him to the customer retention tool I use. At the end of the meeting I asked Molly for some feedback.
She said, “I’m amazed how little you talked! You asked a couple questions then sat back and just listened intently while the prospect talked. He told you all the reasons he needs what you offer and you hardly said a thing! Read More »
Tom has been selling for 13 years to businesses in the building and construction industry.
His approach was to be a bull dog. To persist. To NEVER take NO for an answer.
He was going to call on them till they Buy Or They Die. Read More »
You know what word I have trouble spelling? Oppossed.
See what I mean?
Same with curiculum, entreprenur and envionment, although I blame that last one on having lived in Boston for 25 years, a place where the letter “R” has never been welcome.
Happily, I’ve got a spell-checker in Word and a spell-checker associated with my e-mail. And with 98% of my written communications occurring between those two, for the most part, nobody knows about my spelling weakness (Shhh). Read More »
The other day I was in my local electronics store and during the transaction the salesperson asked me if I wanted to purchase a service contract. I politely declined.
Have you noticed the many companies selling service contracts for their products or service?
Some of the companies using service contracts are automobile dealerships, appliance stores, heating and cooling contractors. These are just a few of the companies that offer service contracts. There are many more. Read More »
When it comes to making a buying decision, many people back off because they’re afraid they’ll regret it. After all, they’ve spent money on things before that didn’t live up to their promises. Now what if you could harness the power of regretting making a bad decision and turn it around for you? Here’s how you do it.
First off, keep in mind that many people have some regrets for making a decision that caused them to miss out on various opportunities, products or life experiences. In light of this, you want to bring those regrets to the surface in your marketing advertising communication. Read More »
Here’s an easy way to meet lots of journalists face-to-face in a relaxed social setting.
Join your local press club. Press clubs promote journalism excellence through a variety of programs, activities and monthly meetings. Most members are from the working press, but plenty of PR people also belong.
David Niles, former editor of the Small Business Times in Milwaukee and a former president of the Milwaukee Press Club, says Read More »
This past weekend I decided to fix the gears on my wife’s bicycle and found something shocking that could help you with your small business.
The gears had been skipping for over a month and a grey Sunday prompted me to decide it was time to fix her bike so it shifted properly, especially because I was hoping to talk her into a ride in the drizzle.
I like to think that I’m smart enough to fix simple stuff around the house and being an avid cyclist I should know a thing or two about bikes. Read More »
This will be short and sweet – but could save you a sack of woe and a ton of money.
I have a partner called Al. I hate him, because he does what he does in the country in Devon – far from the filth and smoke of the metropolis.
What he does is help people get better results online; and what never ceases to amaze me, and him, is that out of all the dumb things you can do, practically everyone seems to favour seven in particular. Read More »
