America has been flattered by advertising (“Because you deserve it”), misled by ads (“Lowest prices anywhere”), hyped by ads (“While supplies last”), and lied to repeatedly (“Guaranteed!”). The result of all this misinformation is a growing numbness to ad-speak. We’re becoming deaf and blind to it. With effortless ease we shut it out of our minds.
Why are advertisers happy when their ads sound like ads? Read More »

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In my last appearance at this blog, I talked about getting started with word of mouth marketing and the importance of setting goals, identifying key prospects to deliver your word of mouth marketing message, and how to ask these key people to be part of your program. Now that those people are in place and ready to start talking about your small business, what comes next?